Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and FinTrust Advisory Global Pvt. Ltd. By accessing this website, submitting an enquiry, engaging our services, or making a payment through Razorpay, you agree to these terms.

1. Use of Website

• You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
• You must not attempt unauthorized access, disrupt website operations, introduce malicious code, or misuse any content or forms on this website.

2. Nature of Services

Information on this website is provided for general business and service information only. Advisory, consulting, compliance, valuation, tax, fundraising, or automation services are provided only after direct engagement and may require separate documentation, due diligence, and commercial approval.

3. Pricing and Payment Terms

• Fees for services are communicated through quotations, proposals, invoices, emails, or signed engagement documents.
• Payments made online are processed through Razorpay. By making a payment, you authorize the transaction for the amount specified at checkout or invoice stage.
• You agree to provide accurate billing, contact, and payment information.
• Applicable taxes, statutory levies, and bank or payment gateway charges may be added where required.

4. Payment Confirmation and Failure

A transaction is considered complete only after successful authorization and receipt confirmation from Razorpay and our records. If a payment fails, is reversed, or remains pending, we may withhold service activation, deliverables, or meeting confirmation until the amount is successfully received.

5. Cancellations and Refunds

• Refunds or cancellations, where applicable, are subject to the terms of the specific engagement, invoice, or written agreement with the client.
• Amounts already applied toward completed work, consultation time, statutory filings, third-party costs, or committed resources may be non-refundable.
• Approved refunds will be initiated through the original payment channel, wherever feasible, and may take 7 to 10 business days or longer depending on banking timelines and Razorpay settlement processes.

6. No Physical Shipping

FinTrust Advisory primarily delivers professional services, digital reports, consultations, documentation support, and business advisory outputs. No physical goods are shipped through this website unless explicitly stated in a client-specific agreement.

7. Client Responsibilities

• You are responsible for providing complete, accurate, and timely information necessary for us to perform services.
• Delays caused by incomplete documentation, missing approvals, or incorrect information may affect timelines and outcomes.

8. Intellectual Property

All website content, branding, design elements, text, graphics, and proprietary methods remain the property of FinTrust Advisory Global Pvt. Ltd. unless otherwise agreed in writing. You may not reproduce, republish, or commercially exploit website content without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, FinTrust Advisory shall not be liable for any indirect, incidental, special, consequential, or punitive loss arising from website use, service delays, payment gateway interruptions, or reliance on website information. Our liability, if any, shall be limited to the amount actually paid by you for the specific service giving rise to the claim.

10. Third-Party Services

This website may rely on third-party tools or providers, including Razorpay, hosting providers, communication platforms, and analytics services. We are not responsible for outages, policies, or operational failures of those independent third parties, except to the extent required by law.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any dispute arising out of or in connection with these terms shall be subject to the jurisdiction of the competent courts in Gurgaon, Haryana, unless otherwise agreed in writing.

12. Updates to These Terms

We may modify these Terms and Conditions at any time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with the revised effective date.

13. Contact Information

FinTrust Advisory Global Pvt. Ltd.
939, Tower B2, Spaze Tech Park, Sector 49, Sohna Road, Gurgaon, Haryana 122018
Email: info@fintrustadvisory.com
Phone: +91 9752088830